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2020-7-23 · Note Before you reset the Xbox 360 console's network settings, make sure that you write down the current settings in case you have to restore them later. If you are using a secured wireless network, you will also need your wireless network password. I'm getting a black screen with no sound. To get back to watching Netflix, you'll want to contact your device manufacturer and ask for the following: Help upgrading to the latest firmware for the device. Help performing a factory reset. Xbox 360. When do you see a black screen? When you try to play a TV show or movie.
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